Scoping & Delivery
Scope Creep
Definition
When a project's requirements expand beyond the original agreement without a corresponding increase in budget or timeline. Example: a client asks for "just one more page" on a website project, then another, then a navigation redesign — all at the original price.
Why It Matters
The #1 profit killer for agencies. If you don't have a system to catch and price scope changes, you're working for free.
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