Notification System
Notification System
Overview
The Notification System keeps your team informed about important events (task assignments, completed work, payments, and more) using email and messaging channels you control.
Email notifications
- Task assignment: When a user is assigned to a task, the assignee can receive an email with a direct link to the task.
- Notification preferences: Email delivery respects each user’s notification settings.
Messaging notifications
- Slack (task done): Post a message to a selected Slack channel when tasks are moved to a Done column on a board where this automation is enabled.
- Telegram (task done): Send a message to a connected Telegram chat when tasks reach Done on boards with this automation.
- Telegram (events): Additional events, like invoice paid or deal created from outreach, can send notifications to Telegram when enabled.
When notifications are sent
- Task assigned: Triggered when a team member is assigned to a task.
- Task moved to Done: Triggered when a task is moved into a column marked as Done.
- Invoice paid: Triggered by successful online payment; invoice is closed and a Telegram message can be sent.
- Deal created from outreach: Triggered when a deal is created from an outreach event.
Configuration
- Email: Users manage their own notification preferences; emails are sent only when enabled.
- Slack: Enable “Task done → Slack” per board and choose the destination channel.
- Telegram: Enable “Task done → Telegram” per board and connect the chat; enable other Telegram notifications as needed.
Team scope & reliability
- All notifications are team‑scoped and use your team’s configured channels and preferences.
- Events are recorded for traceability (e.g., task events), and online payment webhooks update statuses automatically.
Examples
- Assign a task to a teammate → they get an email with a “View Task” button.
- Move a task to Done → a message posts to Slack/Telegram in your project channel.
- A client pays an invoice → the invoice closes and your finance chat is notified in Telegram.