Audit Logs

Track important actions across contacts, tasks, and messages.

Contact activity

• Emails, chats, and tickets linked to a contact appear on the contact’s activity timeline.

Task history

• Task events record key changes such as creation, column moves, comments, and membership changes.

Email logs

• Campaign emails and mailbox sends record delivery attempts and status where available.

Tip: Open a contact or task to see its timeline of updates and communications.