Status Page

Stay informed about Corcava's operational status, planned maintenance, and any service disruptions through our public status page at status.corcava.com.

Overview

The status page provides real-time visibility into the health of all Corcava services. Whether you're troubleshooting an issue, planning around scheduled maintenance, or simply want peace of mind, the status page is your go-to resource for platform availability information.

What You'll Find

Current Status

The main dashboard shows the current operational status of all Corcava services:

• Operational - Everything is working normally
• Degraded Performance - Services are available but may be slower than usual
• Partial Outage - Some features or services are unavailable
• Major Outage - Significant service disruption affecting most users

Historical Uptime

View historical uptime data to understand Corcava's reliability over time. This helps you:

• Review past incidents and their resolution times
• Understand service reliability patterns
• Make informed decisions about your business continuity planning

Incident Updates

When issues occur, the status page provides:

• Real-time incident reports with detailed descriptions
• Progress updates as our team investigates and resolves issues
• Post-incident summaries explaining what happened and what we've done to prevent recurrence

Scheduled Maintenance

Stay ahead of planned maintenance windows:

• Advance notice of scheduled maintenance
• Expected duration and impact
• Updates during maintenance windows

Subscribing to Updates

Never miss an important status update by subscribing to notifications:

1. Visit status.corcava.com
2. Click the "Subscribe" button
3. Choose your preferred notification method (email, SMS, or RSS)
4. Confirm your subscription

You'll receive notifications when:

• Service status changes (outages, degraded performance)
• New incidents are reported
• Scheduled maintenance is announced
• Incidents are resolved

Using the Status Page

Checking Current Status

Simply visit status.corcava.com to see the current status at a glance. The page loads quickly and is optimized for mobile devices, so you can check status from anywhere.

During an Issue

If you're experiencing problems with Corcava:

1. Check the status page first - See if there's a known issue
2. Review incident details - Understand what's affected and expected resolution time
3. Subscribe for updates - Get notified when the issue is resolved
4. Check your connection - If the status page shows all systems operational, the issue may be on your end

Communicating with Clients

Use the status page to keep your clients informed:

• Share the status page URL with clients who ask about service availability
• Reference the status page in your own communications during incidents
• Point clients to subscribe for direct notifications

Best Practices

For Team Administrators

• Bookmark the status page - Quick access when you need it
• Subscribe to notifications - Be the first to know about issues
• Share with your team - Ensure everyone knows where to check
• Include in onboarding - Make status page awareness part of new team member setup

For Daily Operations

• Check before reporting issues - See if there's a known problem first
• Plan around maintenance - Schedule critical work outside maintenance windows
• Use for incident response - Reference status page updates in team communications

Privacy and Security

The status page is public and accessible without authentication. It only displays:

• Service operational status
• Incident descriptions (no customer-specific data)
• Maintenance schedules

No sensitive business data, user information, or account details are ever displayed on the status page.

Related Resources

• Data Security - Learn about our security practices
• Backup & Recovery - Understand our data protection measures
• Audit Logs - Track activity in your account