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Status Page

Stay informed about Corcava's operational status, planned maintenance, and any service disruptions through our public status page at status.corcava.com.

Overview

The status page provides real-time visibility into the health of all Corcava services. Whether you're troubleshooting an issue, planning around scheduled maintenance, or simply want peace of mind, the status page is your go-to resource for platform availability information.

What You'll Find

Current Status

The main dashboard shows the current operational status of all Corcava services:

  • Operational - Everything is working normally
  • Degraded Performance - Services are available but may be slower than usual
  • Partial Outage - Some features or services are unavailable
  • Major Outage - Significant service disruption affecting most users

Historical Uptime

View historical uptime data to understand Corcava's reliability over time. This helps you:

  • Review past incidents and their resolution times
  • Understand service reliability patterns
  • Make informed decisions about your business continuity planning

Incident Updates

When issues occur, the status page provides:

  • Real-time incident reports with detailed descriptions
  • Progress updates as our team investigates and resolves issues
  • Post-incident summaries explaining what happened and what we've done to prevent recurrence

Scheduled Maintenance

Stay ahead of planned maintenance windows:

  • Advance notice of scheduled maintenance
  • Expected duration and impact
  • Updates during maintenance windows

Subscribing to Updates

Never miss an important status update by subscribing to notifications:

  1. Visit status.corcava.com
  2. Click the "Subscribe" button
  3. Choose your preferred notification method (email, SMS, or RSS)
  4. Confirm your subscription

You'll receive notifications when:

  • Service status changes (outages, degraded performance)
  • New incidents are reported
  • Scheduled maintenance is announced
  • Incidents are resolved

Using the Status Page

Checking Current Status

Simply visit status.corcava.com to see the current status at a glance. The page loads quickly and is optimized for mobile devices, so you can check status from anywhere.

During an Issue

If you're experiencing problems with Corcava:

  1. Check the status page first - See if there's a known issue
  2. Review incident details - Understand what's affected and expected resolution time
  3. Subscribe for updates - Get notified when the issue is resolved
  4. Check your connection - If the status page shows all systems operational, the issue may be on your end

Communicating with Clients

Use the status page to keep your clients informed:

  • Share the status page URL with clients who ask about service availability
  • Reference the status page in your own communications during incidents
  • Point clients to subscribe for direct notifications

Best Practices

For Team Administrators

  • Bookmark the status page - Quick access when you need it
  • Subscribe to notifications - Be the first to know about issues
  • Share with your team - Ensure everyone knows where to check
  • Include in onboarding - Make status page awareness part of new team member setup

For Daily Operations

  • Check before reporting issues - See if there's a known problem first
  • Plan around maintenance - Schedule critical work outside maintenance windows
  • Use for incident response - Reference status page updates in team communications

Privacy and Security

The status page is public and accessible without authentication. It only displays:

  • Service operational status
  • Incident descriptions (no customer-specific data)
  • Maintenance schedules

No sensitive business data, user information, or account details are ever displayed on the status page.

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