Yes, Corcava has comprehensive screenshot privacy controls. You can configure role-based access to screenshots, control whether screenshots are captured at all, and decide which team members or clients can view them. Screenshots can optionally be shared with clients through the client portal, but this is entirely configurable.
Corcava includes role-based access control with several built-in roles: Super Admin, Organization Manager, Project Manager, Sales Manager, Sales Representative, Project Viewer, and User. Each role has specific permissions and capabilities. You can assign roles to team members to control what they can see and do within the platform.
Corcava uses enterprise-grade security including encrypted data storage, secure API communications, role-based access control for granular permissions, automated backups with data recovery options, complete audit logs for compliance, and optional multi-factor authentication. All payment processing is handled through secure, PCI-compliant gateways.
Yes, Corcava supports multi-factor authentication (MFA) to enhance account security. Users can enable 2FA on their accounts to require an additional verification step beyond their password when logging in.
Yes, Corcava performs automated backups of all your data. This includes projects, tasks, contacts, time tracking records, invoices, and all associated files and attachments. Data recovery options are available if needed.
Yes, Corcava maintains comprehensive audit logs including task events for all changes, activity tracking for user actions, communication history, time tracking logs, and complete activity timelines. This provides full accountability and helps with compliance requirements.
Comprehensive GDPR compliance tools are coming in December 2025, including data export and deletion tools, consent management system, privacy policy acceptance tracking, data processing agreements, and audit logs for compliance. Contact support for current compliance capabilities and documentation.
Yes, you can export data from Corcava including contact export functionality, Excel export for all reports, and upcoming comprehensive data export tools as part of GDPR compliance (December 2025). This ensures you maintain ownership and control of your business data.
Advanced fraud detection is coming in Time Tracking 2.0 (Q1 2026) with features including identifying suspicious time entries and screenshot patterns, automatic inactivity detection, AI screenshot analysis for activity categorization, productivity insights with recommendations, and advanced reporting on time usage patterns.
Single Sign-On (SSO) is an enterprise feature being explored for Q2 2026. This will include advanced audit logging, custom data retention policies, and other enterprise-grade features. Contact sales if SSO is a requirement for your organization.
The AI Business Assistant is available to Organization Managers and Super Admins. This restriction ensures sensitive business data like financial metrics, team productivity, and client billing information remains protected and accessible only to authorized decision-makers.
Yes, your data is secure. The AI assistant processes queries in real-time using your current data and doesn't store your business information. All queries respect your team permissions and data isolation. While OpenAI processes the queries to provide intelligent responses, your business data is not retained by OpenAI. Conversations are private to each user and not shared with other team members.
Yes! Corcava has a public status page at status.corcava.com where you can check real-time operational status, view historical uptime, see ongoing incidents, and find scheduled maintenance information. You can subscribe to notifications via email, SMS, or RSS to be alerted when service status changes.
Visit status.corcava.com to see the current operational status of all Corcava services. The status page shows whether services are operational, experiencing degraded performance, or have outages. You can also view incident history, subscribe to updates, and see scheduled maintenance windows.
Yes! Visit status.corcava.com and click 'Subscribe' to receive notifications when service status changes. You can choose to be notified via email, SMS, or RSS feed. You'll receive alerts for new incidents, status changes, scheduled maintenance, and incident resolutions.
Yes! In Company Settings under Invoice Settings, you can enable 'Prevent Editing Client Invoices in SENT Status' and 'Prevent Editing Team Invoices in SENT Status'. When enabled, invoices can only be edited while in Draft status. Once sent to clients, they become locked to maintain financial integrity and compliance.
You control who sees your analysis results through visibility settings. Choose 'Personal' to keep results visible only to yourself, or 'Team' to allow managers and admins to view them. You can only analyze screenshots you have permission to view - your own screenshots, or team member screenshots if you're a manager or admin. All analysis activities are logged for security.
