Support Tickets With Complete Business Context
Freshdesk tracks tickets ($15-79/agent). Corcava tracks client requests with delivery context — CRM history, active projects, invoices, and time tracking.
Corcava
$9/user/month
Helpdesk + Complete Platform
- ✓Helpdesk ticketing
- ✓Full CRM
- ✓Project management
- ✓Time tracking
- ✓Invoicing
Freshdesk
$15-79/agent/month
Helpdesk only
- ✓Helpdesk (excellent)
- ~Basic contacts (Freshsales separate)
- ✗No projects
- ✗No time tracking
- ✗No invoicing
Get Support + Complete Business Context
Helpdesk with full CRM, projects, time tracking, invoicing. Support agents see everything.