Customer Messaging + Complete Business Platform
Intercom gives you chat and support ($39-139/seat). Corcava gives you chat, support, CRM, project management, time tracking, invoicing, and client portal. Complete business workflow, not just messaging.
At a Glance
| Feature | Corcava | Intercom |
|---|---|---|
| Starting Price | $9/user/mo | $39-139/seat/mo |
| Live Chat | ✅ AI chatbot | ✅ Messenger (best-in-class) |
| Ticketing | ✅ Full helpdesk | ✅ Shared inbox |
| CRM | ✅ Full CRM | ⚠️ Basic contact data |
| Project Management | ✅ Full system | ❌ Not available |
| Time Tracking | ✅ Native | ❌ Not available |
| Invoicing | ✅ Professional, crypto | ❌ Not available |
| Client Portal | ✅ Branded | ⚠️ Messenger only |
| 10-Seat Team Cost | $90/mo | $390-1,390/mo |
What Is Intercom?
Intercom is a customer messaging platform combining live chat, chatbots, helpdesk, and customer engagement. Founded in 2011, Intercom serves over 25,000 companies including Amazon and Microsoft.
Strengths
- →Best-in-class messenger interface
- →Excellent chatbot builder
- →Product tours and onboarding
- →Modern conversational support
What Is Corcava?
Corcava is an all-in-one business management platform that includes customer messaging and support as integrated features—alongside CRM, project management, time tracking, and invoicing.
Competitive Advantage
- ✓Chat + complete business operations
- ✓Full CRM context in every conversation
- ✓Save $3,000-15,000+/year
- ✓No per-seat multiplication
Beyond Customer Messaging
Full CRM
Corcava: Complete CRM with deal pipeline, sales automation, complete context
Intercom: Basic contact data only - not real CRM
Project Management
Corcava: Full project system with kanban boards, tasks, timelines
Intercom: Not available - messaging only
Time & Invoicing
Corcava: Track support time, bill for premium support
Intercom: Not available
Pricing Comparison
Corcava Pricing
Complete business platform
- ✓AI chatbot & ticketing
- ✓Full CRM with deal pipeline
- ✓Project management
- ✓Time tracking
- ✓Professional invoicing + crypto
- ✓Branded client portal
Intercom Pricing
(Messaging only)
- ✓Best-in-class messenger
- ✓Excellent chatbots
- ✓Product tours
- ~Basic contact data (not real CRM)
- ✗No project management
- ✗No time tracking
- ✗No invoicing
$390/month = $4,680/year
Complete Solution Comparison
Plus get complete customer context in every interaction
When to Choose Each
Choose Corcava If:
- ✓You need chat + CRM + projects + time + invoicing integrated
- ✓You're using Intercom + 4 other tools and tired of switching
- ✓You want complete customer context in support interactions
- ✓You're an agency or service business managing clients
- ✓You want to save $7,000+/year
Choose Intercom If:
- →You're a SaaS product needing in-app messaging
- →You need product tours and onboarding flows
- →Best-in-class messenger UX is critical
- →You don't need CRM, projects, time tracking, invoicing
- →Budget isn't a constraint ($390-1,390/month acceptable)
Get Customer Messaging + Complete Business Platform
Chat + helpdesk + CRM + projects + time + invoicing. Save $7,440/year vs Intercom + other tools.
Complete customer context • All business operations integrated