Outreach Activity Tracking

Build stronger customer relationships by tracking every interaction across all communication channels in one centralized activity timeline. Monitor all customer outreach activities—emails sent, calls made, social media interactions, messaging platform communications—so you have complete visibility into every touchpoint with each contact. See the full conversation history with any contact, understand when and how you last connected, and ensure you're maintaining appropriate engagement frequency.

Activity tracking creates a comprehensive record that helps you understand relationship health, identify contacts who haven't been engaged recently, and ensure consistent communication across your team. All activities are timestamped, associated with specific contacts, and can include notes, outcomes, and follow-up actions. The activity timeline appears in contact profiles, providing context for anyone working with that contact.

Ideal for sales teams managing relationship building, customer success teams tracking client engagement, or any business that needs visibility into customer communication patterns. Whether you're managing a handful of key clients or tracking outreach to hundreds of prospects, activity tracking ensures you maintain relationships effectively and never lose context about previous interactions.