Social Media Integration

Track customer engagement across social media platforms by integrating social media activity into your CRM and outreach tracking. Monitor social interactions, track outreach efforts through platforms like LinkedIn, and maintain visibility into customer engagement across all communication channels alongside email, phone, and messaging activities.

Social media integration brings social outreach into your unified activity tracking system, making it easy to see all customer touchpoints regardless of platform. Track social media outreach alongside other communication methods, maintain complete customer interaction histories that include social engagement, and analyze which channels drive the best results for your business.

Perfect for sales teams managing social selling initiatives, businesses tracking multi-channel customer engagement, or organizations that want comprehensive visibility into all customer communication. Whether you're coordinating LinkedIn outreach, tracking social media responses, or analyzing channel effectiveness across all communication methods, social media integration ensures no customer touchpoint is missed.