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Audit Logs

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Track important actions across contacts, tasks, and messages.

Contact activity #

  • Emails, chats, and tickets linked to a contact appear on the contact’s activity timeline.
  • Task history #

  • Task events record key changes such as creation, column moves, comments, and membership changes.
  • Email logs #

  • Campaign emails and mailbox sends record delivery attempts and status where available.

Tip: Open a contact or task to see its timeline of updates and communications.