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Team Chat

< 1 min read

Overview #

Collaborate with your team in real time, keep conversations organized by chat, and escalate to a video call when needed.

Chat list #

  • See all chats you have access to, with unread counters and last message preview.
  • New messages and new chats appear instantly.
  • Archive chats you no longer need.
  • Conversation view #

  • Read and send messages in real time.
  • Typing indicators and automatic scrolling keep you in sync.
  • AI suggesters can propose replies when enabled for a widget.
  • Video calls #

  • Start a video call from the chat header; the call opens inside the app.
  • A call link is added to the conversation for easy rejoin.
  • Tips #

  • Use clear chat names and keep one chat per topic or client.
  • Archive inactive chats to keep your list focused.